Important information about Nakama Health

Website and Application Disclaimer

The information provided by OMEGAX HEALTH FZCO (operating as “Nakama Health,” “we,” “us,” or “our”) on https://nakama.health (the “Site”) and in the Nakama Health member and operator applications (collectively, the “App”) is provided for general informational purposes only. It is not intended to be, and must not be relied upon as, professional, medical, financial, or legal advice.

We provide the Site and App on an “AS IS” and “AS AVAILABLE” basis. While we aim to keep content current and accurate, we make no representations or warranties of any kind (express or implied) regarding the accuracy, adequacy, validity, reliability, availability, timeliness, or completeness of any information, content, or features provided through the Site or App.

To the maximum extent permitted by applicable law, under no circumstances shall we be liable to you for any loss, injury, claim, liability, or damages of any kind arising out of or related to your access to or use of (or inability to use) the Site or App, or your reliance on any information provided through them. Your use of the Site and App is solely at your own risk.

Health, Medical, and Wellness Disclaimer

The Site and App do not provide medical, clinical, diagnostic, or emergency services. Any health, care guidance, wellness, or symptom-related information is provided for general informational purposes only. It is not medical advice and does not create a doctor–patient relationship or any other professional relationship between you and Nakama Health.

You should always seek the advice of a qualified physician or other licensed healthcare provider with any questions regarding a medical condition, symptoms, treatment, or health decisions. Never disregard professional medical advice or delay seeking it because of something you have read or received through the Site or App.

No Guarantee of Eligibility, Approval, or Payment

Any examples, figures, or potential outcomes referenced on the Site or App are illustrative only. Eligibility to access a program, approval of a support request, and the amount and timing of any payment are determined under the approved program terms and depend on the available sponsor-funded budget. We do not guarantee any specific eligibility outcome, decision, payment, or result from using the Site or App.

Programs Have Named Responsible Organizations

Each activated program names the organizer, sponsor, authorized reviewers, payment responsibilities, and any qualified partners required for that cohort. Nakama software may organize information, identify missing items, track deadlines, and prepare recommendations, but an authorized person makes every consequential decision. The separate written agreement controls the responsibilities of each organization.

Wallets and Digital Assets

The Site or App may involve payment processors, digital wallets, stablecoins, or other digital assets used to administer a sponsor-funded budget or deliver approved payments. Any information related to wallets, tokens, digital assets, or networks is provided for general informational purposes only and does not constitute financial, investment, legal, accounting, or tax advice. Digital assets may be volatile and carry risk. You should consult qualified professionals and perform your own due diligence before making any financial decisions.

External Links and Integrations

The Site and App may contain links to, or integrate with, third-party websites, content, or services (collectively, “Third-Party Services”), including payment processors, wallet providers, and identity-verification services. Third-Party Services are not investigated, monitored, or checked by us for accuracy, reliability, availability, legality, or completeness. We do not endorse or assume responsibility for Third-Party Services. Your use of them is at your own risk and subject to the third party’s terms and policies.

Security and Privacy

No method of transmission over the internet or electronic storage is 100% secure. While we implement reasonable safeguards, we do not warrant that the Site or App will be free from unauthorized access, data loss, or other security incidents. You are responsible for maintaining the confidentiality of your credentials and for all activity conducted under your account.

Product, Feature, and Availability

We may modify, suspend, discontinue, or restrict access to any part of the Site or App at any time, including features, integrations, content, or availability in certain regions, without notice. We do not warrant that the Site or App will be uninterrupted, error-free, or secure. You are responsible for implementing appropriate safeguards (including backups) for your device and data.

Your Responsibility

By using the Site or App, you acknowledge that you are responsible for your decisions and actions, for reviewing the approved program terms before using member access, and for seeking professional guidance where appropriate. If you do not agree with this Disclaimer, you must discontinue use of the Site and App.

Changes to This Disclaimer

We may update this Disclaimer from time to time. The “Updated” date above indicates when changes were made. Your continued use of the Site or App after any update constitutes acceptance of the updated Disclaimer.

Contact

For questions about this Disclaimer, contact OMEGAX HEALTH FZCO (operating as Nakama Health) by email at [email protected].