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Your team or community pays for eligible members — you may pay nothing at all.

Join through a group you already belong to and see the real terms before you decide. Get human guidance when something happens, and clear support for eligible medical costs.
Network School
When you travel, work remotely, or live across borders, your health protection shouldn't stop at the passport control.
Whether it's a co-living space, founder house, or DAO, you need a safety net that connects directly to the community you belong to.
Group chats and rushed donations are the current fallback for emergencies. Nakama replaces that with a structured, dignified support layer.

Protection that travels with you.
The kinds of moments Nakama helps with, wherever you live or travel — shaped by each pool's rules.
Clear limits, always: every pool states its specific inclusions, exclusions, waiting periods, and financial limits before you join.
Use an invite code, search your organisation, or verify with your email domain.
See your exact contribution, limits, and pool rules in plain language before you join.
Connect or create an account in a moment, confirm your details, and your protection starts on your pool's active terms.
Tell Nakama what happened. A care navigator helps you find the right clinic, wherever you are.
Upload your documents in the app. Claims are reviewed with community context and transparent rules.
Once approved, eligible support is sent to you. You can follow every step in the app.
How the contribution is funded depends on your group — some sponsor it fully.
Your team or community pays for eligible members — you may pay nothing at all.
Your group contributes part of the cost, and you contribute the rest.
You choose to join and pay your own contribution.
Every Nakama pool is defined by its members. Your app shows the exact pool terms, contributions, and claims rules before you join. There are no surprise contract clauses, hidden fees, or opaque reviews.
Real care navigators help you find care and support your claim — without the bureaucratic hurdles.
Every contribution and limit is shown before you join — no hidden math, nothing quietly changed.
What’s written in your offer
Not at all. You can sign up using just an email address, and the system handles the wallet creation behind the scenes automatically.
No. Nakama pools are community-funded health protection — not insurance, and not a guarantee of payment. Each pool sets its own contribution, benefits, limits, exclusions, and claim rules, and you see all of them in writing before you join.
Every Nakama pool has its own specific rules. Before you join, the app clearly displays the benefits, exclusions, waiting periods, claim limits, and financial limits.
Your access ends when your membership in the group ends — protection is tied to active belonging. If your pool supports portable access or a wind-down period, those terms are written in the offer you accepted, and any claim you submitted while active is still reviewed under those terms.
You submit documents in the app, a reviewer checks them against your pool's written rules, and you can follow every step in the app until the payout reaches your wallet. Exact timing depends on your pool — its claim rules, including review expectations, are shown before you join.
Pools pay from their own visible reserves, and limits are stated up front — a pool never silently promises more than it holds. If a claim isn't covered, you see exactly which written rule applied.
If your community runs a Nakama pool, you can join in minutes — check if yours is one.
See if you're eligible for simple, community-backed health protection through the group you already belong to. You see the real terms before you decide.